Data Protection & GDPR

mktg.ai Inc. ("we," "our," "us") is committed to protecting and respecting your privacy. This GDPR and Data Protection Statement outlines our practices regarding the collection, use, and disclosure of your information when you use our Software as a Service (SaaS) platform for marketing intelligence ("Service"). It also describes your data protection rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

DATA CONTROLLER AND CONTACT INFORMATION

mktg.ai is the data controller responsible for the personal data we process. If you have any questions or concerns about this statement or your personal data, please contact us at:

 

mktg.ai Inc. 

5 Dundee Road

Larchmont, NY 10538

Email: info@mktg.ai

Phone: +1 (914) 261 3021

 

DATA COLLECTION AND USE

We collect various types of information in connection with the services we provide, including:

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a. Business Data:

• Account Information: When you register for an account, we collect data such as your name, email address, phone number, and company details.

• Usage Data: We collect data on how you interact with our Service, including log data, usage statistics, and device information.

 

b. Data Usage:

• Service Provision: To provide, maintain, and improve our Service, including customer support.

• Personalization: To customize your experience and to deliver content and product solutions relevant to your business.

• Communication: To send you administrative information, including updates to our terms, conditions, and policies, and marketing communications (if you have opted-in).

• Analytics and Research: To analyze usage trends and measure the effectiveness of our technology.

 

LEGAL BASIS FOR PROCESSING DATA

We rely on the following legal bases for processing your data:

• Performance of a Contract: To provide you with our Service as outlined in our Terms of Service.

• Legitimate Interests: To improve our Service, manage relationships with our customers, and ensure network and information security.

• Consent: For sending marketing communications where you have provided your explicit consent.

• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

 

DATA SHARING AND DISCLOSURE

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party vendors, service providers, and other partners where you have provided your explicit consent who provide data processing services.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

 

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are conducted in accordance with applicable data protection laws and use appropriate safeguards such as standard contractual clauses.

 

DATA SECURITY

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

 

DATA RETENTION

We retain your personal data for as long as necessary to provide you with our Service and to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods will be determined based on the nature of the data and the purpose for which it is processed.

 

YOUR DATA PROTECTION RIGHTS

Under the GDPR, you have the following rights:

• Access: Request access to your data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data.

• Restriction: Request restriction of processing your data.

• Portability: Request transfer of your personal data to another service provider.

• Objection: Object to the processing of your data.

• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise your rights, please contact us at the contact information provided above. We may need to verify your identity before fulfilling your request.

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CHANGES TO THIS STATEMENT

We may update this GDPR and Data Protection Statement from time to time. We will notify you of any changes by posting the new statement on our website and updating the "Effective Date." You are advised to review this statement periodically for any changes.